Remote Debugging and Diagnosis | Supporting Equipment for Rapid Installation and Stable Operation at Customer Sites at Home and Abroad During the Pandemic

      The ongoing pandemic has caused inconvenience for international and domestic travel. The Chengzhen Light Machinery Electrical Automation team has opened up a new mode of remote commissioning and diagnosis to help customers quickly put their production lines into operation and maintain stable operation. Using internet technology, the team has created a remote operation and maintenance platform to establish 24/7 connections with customers' sites at home and abroad. This enables remote installation and commissioning, as well as diagnosis, providing customers with precise and timely services to support the rapid startup and stable operation of their production lines. At the same time, it has significantly reduced customers' service budgets and effectively avoided the risk of infection from the pandemic.

     In the era of the epidemic, high-end high-quality production line equipment is becoming the top choice for domestic and foreign customers, and orders are concentrated on leading enterprises. High-end equipment manufacturing enterprises are gathering resources, which enables them to quickly and systematically create new remote service models to support the growing needs of customers. What's more, only high-quality, low-defect, and low-fault equipment can easily complete remote installation and debugging, so customers tend to prefer equipment suppliers who can provide a continuous quality guarantee and high-quality remote services at any time. This is also why the domestic and foreign business volume of Zhongchen Light Machinery not only did not decline but actually increased significantly in the era of the epidemic.